Kingston 1000 Islands Cruises uses TriggerPOINT to provide passengers with audio tours in 6 languages wirelessly. Passengers are free to walk around their vessels while listening to the ghost of Sir John A. McDonald share stories about the rich history and culture of the region. Tours are provided in English, French, Spanish, German, Japanese and Mandarin.
How Does TriggerPOINT Wireless Differ From Hardwired Commentary Systems?
Wireless commentary systems facilitate automated, GPS triggered, and simultaneous multilingual pre-recorded commentary to receivers. Designed specifically for mobile applications where portability and flexibility are essential in fleet management, wireless tour solutions remove the operational and visitor restrictions affiliated with hard-wired solutions.Wireless means passengers use wireless receivers and headsets to listen to your tours. They’re not restricted to their seats like hard-wired system.
A receiver's multi-channel design enables visitors to select the tour and language of their choice and allows a visitor to move around freely during their entire journey.
A hard-wired commentary system is exactly how it sounds. What it means is, each seat on your bus, boat or train is wired to an audio controller. This is how it works:
Each passenger has a control at his or her seat to select a channel, such as channel “1” for an English tour and channel “2” for a Spanish tour. These controllers are similar to the ones you’d find on a plane. Passengers “plug in” listening accessories such as headsets or ear buds to listen to your tours. The number of tours you can provide (at the same time) depends on how many channels your system supports.
So why choose one over the other?
Hop on, hop off sightseeing tours provide a good example of why hard-wired solutions should be used. You can’t distribute and collect wireless receivers and headsets if your guests are constantly getting on and off your buses.
For boat and coach tours, wireless systems are ideal. Wireless commentary provides greater flexibility for your operation and your guests. On the operations side, you can easily move a commentary system from bus to bus as operational demands dictate. Also, you may not know which buses are providing sightseeing tours until the very day. This is another reason wireless makes more sense for some operators.
Wireless also means that commentary systems aren’t out of commission when a vehicle comes in for maintenance or has a technical problem.
Wireless systems are great for all modes of transportation but are particularly good for boat tours, where passengers are more likely to be moving around during a tour.
