Exploring the Heart of the 1000 Islands With Multi-language Tours
Gananoque Boat Line, based in Gananoque, Ontario has the largest fleet and oldest cruise company of the 1000 Islands. In 1951, three Gananoque men, Waldin Beckstead, Grant Lucy and Art Bringlow, began the Gananoque Boat Line after realizing the growing demand for tours of the beautiful 1000 Islands. Now, nearly 65 years later, Gananoque Boats operates five triple-decker, all-aluminum vessels offering open and enclosed decks, with coffee shops and refreshments on board.
“The Gananoque fleet was designed by the original owners and continues to be the most copied design of tour boat to this day. What I want our customers to go home with is the experience of a unique biosphere that is unlike any other in the world,” explains Neil McCarney, the Operations Manager of Gananoque Boat Line.
The 1000 Islands – A Beautiful Place On Earth
The 1000 Islands have been attracting visitors for over 150 years due to it’s beauty and countless attractions, such as, lighthouses, castles, maritime museums, fishing, plus much more. Visitors of all ages and ethnicities are drawn to this paradise, eager to hear the stories surrounding its rich history of pirates and prohibition bootleggers. With five vessels, Gananoque Boat Line is able to cater to a variety of different tour experiences along the St. Lawrence River. The sightseeing company takes visitors through the breathtaking 1000 Islands to see sights such as the historic Boldt Castle, the Statue of St. Lawrence, the 1000 Islands International Bridge and Zavicon Islands containing the smallest international bridge in the world!
“We want to provide as many people from around the world the opportunity to experience the most beautiful place on earth, ‘The 1000 Islands,’ while still sustaining the natural beauty and protecting the environment. The water has never been cleaner, the fish population never higher and we are making this area sustainable for centuries to come,” says McCarney.
Sharing the Experience
Experiencing the Saint Lawrence River, the wildlife and all of the splendour that is the 1000 Islands is done best by boat. Gananoque Boat Lines recognized the need to share the 1000 Islands experience with all of their visitors from around the world, in their own native languages. To accommodate this need, McCarney and his team recruited AudioConexus to research, write and produce several multi-language tours and install the TriggerPOINT Wireless GPS Commentary System on several boats in their fleet. By installing this system, in conjunction with its wireless receivers, passengers are able to roam the decks of the boats with no seating restrictions. Passengers listen to professionally written and produced multi-language tours in their own language using earbuds.
The capabilities of this versatile system allows multiple tours to be selected. AudioConexus’ Creative team most recently has created brand new commentary for their new Lost Ships of the 1000 Islands tour in both English and French.
“AudioConexus has helped us with this by providing new, vibrant and exciting commentary. Our customers now have the ability to enjoy the cruise narration in their own language which allows us to continue to be the #1 choice for 1000 Islands Cruises.”
McCarney and his team hope to continue expanding on their cruises to provide a greater variety of tours for their dynamic customer base. In addition to their new Lost Ships of the 1000 Islands tour, they have begun offering eco-cruises that allow customers to explore the flora and fauna on one of the islands. They also hope to soon launch a new project in conjunction with Parks Canada to allow those without a boat access to the islands.
“Last year we celebrated our 11 millionth customer who have taken memories of the Islands home with them. When a customer disembarks our boats I want that customer to have experienced the uniqueness and beauty of the 1000 Islands. I want them to feel the way my Great Grandfather felt when he first arrived in Gananoque in 1886 and made this place our home for 5 generations of McCarneys.”
Gananoque Boat Line has been a consistent recipient of Trip Advisor’s Certificate of Excellence for providing high quality tour experiences. We at AudioConexus are proud to have them as part of our AudioConexus family and are excited to be involved in their visionary development of one of the best activities in Ontario.