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AudioConexus Testimonials

“The EDF Energy London Eye river cruise is delivered with the ebb and flow of the historic river Thames. This made our project more complex because the tides are constantly changing and AudioConexus took the time to coach the London Eye staff on what was required for the scripts, and helped to create the river cruise tours. The GPS tour systems are easy to use and staff and guests are really pleased with the quality of the commentary making the London Eye happy to work with AudioConexus.” 

Davey Barrett, Show Services Manager, EDF Energy London Eye

"We have been using the AudioConexus systems on our seven new double decker buses in Honolulu since April of 2011 and can say without any reservation that it has taken our guest touring experience to the highest levels possible in the state of Hawaii. 

For our staff, the system offers an affordable, easy to use, easy to update system that eliminates the requirement for speaking tour guides on each vehicle while allowing us to provide five different languages simultaneously. The AC team is professional, caring and very supportive.

For our guests, AudioConexus provides an everyday 24/7 consistent high quality touring experience. Our passengers also have the flexibility to switch to various music channels once they have ridden the bus numerous times. 

For our Waikiki, Honolulu, and China Town communities the AudioConexus commentary system provides a quiet alternative to the noisy blasting PA systems found on other tour vehicles ensuring that noise abatement issues are addressed in each community. This has won not only their respect for our commitment and concern but their active support of our business services.

For the travel industry this is the very first tour product in Hawaii that Domestic (English speaking), Japanese, Korean, Spanish, and Chinese travel and activity agents can sell into and across all of their markets that speak any of these multiple languages. 

A TRUE WIN-WIN-WIN-WIN by all accounts."

Lee Collins, Vice President, Sales and Marketing, AlohaBus

“Our new AudioConexus tour guide system with audio guides is working out great for our customer tours. Our tour guides and tour helpers have high praise for the new system and its ease of use.

Our administrative assistant loves it, too, because it’s much easier for her to get everything ready for our tours. Before we purchased the AudioConexus system she had to charge the MP3 players we were using one by one. This system is a huge timesaver for her.

Most important, our guests are having a much easier time keeping up with our pre-recorded audio because they don’t have to fiddle with their own MP3 player to try to find each track by themselves like they used to have to do. Now, the tour guide can control the content for them. We’re finding that our guests can also pay more attention to the processes shown on the tour rather than having to try to figure out how to keep up with the MP3s we used before.

We've also found that the people in the back of each tour group don’t have to worry about missing something that the tour guide says because the tour guide is now speaking to them through microphones that project everything so well, even when there’s some background noise from our manufacturing process. The microphones are beneficial for repeating questions asked, too, because the entire group can hear the repeated question and the answer without any shouting needed.

The exceptional customer service we’ve received from each and every company representative is another reason that we would recommend AudioConexus. Each person we’ve worked with has been very helpful along the way of researching, purchasing, and implementing our new system for our busy tour schedule. Recording our new tour script through AudioConexus worked flawlessly and we’re very happy with how professionally it was done and sounds. Thank you for everything.”

Karren Jeske, Communications Manager, Standard Process Inc.

“By providing self-directed and wireless guided audio tours, we’ve now been able to better reach out to our visitors, sharing stories about the rich heritage of Hawaii. We’re excited about being able to share these captivating and entertaining stories, while meeting our educational goals for interpretation in our gardens. 

AudioConexus exceeded our expectations by creating audio tours that strike a perfect balance ... maintaining the calm, serenity in our gardens while providing the high quality edutainment visitors seek.”

Michael Moon, General Manager, Dole Plantation

“Our goal is always to provide the most compelling content and entertainment experiences for our customers. We explored a range of solutions to deliver a new entertainment experience on our trolley and concluded AudioConexus’s GPS tour system was the best choice for us. 

We partnered with AudioConexus because we knew incorporating their GPS technology for location specific storytelling would provide us with the Wow! factor we were looking for. We’re now providing even better tours!” 

Jesse Herron, Co-owner, ABQ Trolley Company

"Our staff is such an important aspect of our tours and we wanted to provide everyone who visits with us a personal and interactive experience. By providing GPS tour commentary on the river, we've been able to share our history and our stories so that everyone gets the same great experience. The system runs flawlessly and guests (and staff!) really like it!"

Peter Kingsmill, Manager of Operations, Shearwater River Cruises

"We have a busy tour operating business working with all the major cruise lines calling into St. Thomas. We specifically created an island excursian featuring the ieXplore tour guide systems which our drivers, guides and tour participants find very easy to handle and use. We use these systems on a weekly basis and we're very satisfied with the technology. We're especially satisfied with your after sales support! Since we've been using ieXplore for guided tours we've seen a great improvement in the quality of service we're providing our customers. 


AudioConexus is a pleasure to deal with and they are always willing to go that extra step." 

Martyn J. Crawford, President and Owner, Topsails Inc.

"We are very excited about Minister Clement and FedNor’s support that will help us develop a new tourism product that will extend our market reach, increase tourism ridership, and create a 'Wow' experience for our visitors. 

This state-of-the-art technology will give us a competitive edge that will benefit Sault Ste. Marie and Northern Ontario’s cultural and tourism attractions, communities, and businesses.”

Bruce Strapp, Chief Executive Officer, Sault Ste. Marie Economic Development Corporation

"I'm thrilled to be using GPS audio systems on our coaches. The tour allows me to offer my guests’ better service and an even better tour. The tours were designed in such a way that I can add my own commentary in a complimentary manner, adding my personal flair as a tour guide driver for Gray Line San Diego. I like to share things such as current news, what’s happening in town as well as some of my favorite stories. 

The combination of our automated audio tour and our live driver commentary means our guests always receive a great experience."

Dave Golston, Driver and Tour Guide, Gray Line San Diego

“When Capital Cruises provided us with a taste of the experience in Korean on their vessel during a recent familiarization tour, we immediately recognized the value it brings our guests.”

Park, Ji-Young, HanaTour Service Inc.

“We’re providing high quality passenger entertainment while meeting the needs of foreign language travelers. The portability of our GPS Tour Systems means our passengers will always receive the very best of what New Zealand has to offer.

By opening our doors to foreign language markets and travelers, we’re committed to providing world-class sightseeing experiences in some of the most spectacular natural locations in the world.”

John Ellis, South Island Manager, Gray Line New Zealand

“By embracing our culture and heritage and our relentless commitment to innovation, we are transforming the Gray Line Australia customer experience. We have chosen AudioConexus in view of its outstanding record in developing and executing GPS Tour solutions in many companies from diverse industry sectors within tourism. 

Drawing on this expertise, Gray Line Australia has been able to deliver new tour commentaries using professional voice talents, musical backgrounds and sound effects in Japanese and Mandarin, significantly enhancing our foreign language experiences on our Great Ocean Road Tours.”

Joost Timmer, Sales & Marketing Manager, Gray Line Australia

“We are removing language barriers for our visitors and providing better customer service for our guests. We have fully automated the delivery of our foreign language tours so that our staff can focus on making our tour experiences in the 1000 islands even more meaningful and memorable. 

Offering foreign language audio tours advances our commitment of delivering high-quality, fun, entertaining and educational tours for visitors from around the world or around the corner.”

Ron Thomson, President & Owner, Uncle Sam Boat Tours

“Our fleet of trolleys in now a media network for advertisers, providing enhanced passenger experiences with amazing results! Our advertising program has been so successful that we're expanding with AudioConexus. Our ROI was achieved quickly and we couldn't be happier.”

Dan Herbert, Director of Advertising, Waikiki Trolley

 

“As an innovative organization, we needed state-of-the-art technology to deliver audio tours in our highly unique submarine environment. AudioConexus worked closely with us to achieve our goal - to share our Hawaii in an immersive underwater adventure that offer visitors to Waikiki Beach outstanding audio theatre experiences 100 feet below the ocean’s surface. We’re setting a new standard of excellence at Atlantis Adventures by providing high-quality, fun, entertaining and educational experiences for our guests.”

Mark Almaraz, General Manager, Atlantis Adventures

“Our new GPS-enabled audio tours allow us to enhance our passengers’ experiences with fun and entertaining stories on our sightseeing routes. Offering GPS audio tours demonstrates our commitment to delivering high-quality, engaging and entertaining tours each and every time our tours depart. We’re excited about providing this new service to our customers, providing the very best in San Diego sightseeing.”

Ed Comartin, General Manager, Gray Line San Diego

 

"The Cuyahoga Valley Scenic Railroad passes through a history-rich area including the Cuyahoga Valley National Park and the Ohio & Erie National Heritage Canalway. It’s a truly unique sightseeing experience, where passengers learn about the Cuyahoga Valley, the Cuyahoga River, and their human and environmental histories. Passengers are immersed in the stories and sounds of the Cuyahoga Valley, a natural backdrop for achieving our educational mission – to provide passengers on our railroad with great stories that captivate the imagination while sharing our interpretive message.

We chose the technology provided by AudioConexus because their GPS Audio Tour systems were designed for rugged transportation environments, supported wireless receivers and headsets and offered the flexibility we require for expansion in the future. We’re extremely pleased with the high-quality of experience for our passengers.”

Jennie Vasarhelyi, Chief, Interpretation, Education and Visitor Services, Cuyahoga Valley National Park

"Your tour guide system was a great success in our fifteen day Ukraine cruise project for 180 passengers. The AudioConexus system worked amazingly well on the busy and loud streets and village visits. It was a great time saver. The passengers and guides loved it. The bottom line was that it helped raise the bar for international roots tourism. Take a bow!” 

Walter Unger, Vision 2000 Travel Group

“AudioConexus has met and exceeded our expectations by delivering entertaining, engaging, (spine tingling), and educational tour experiences that capture the essence of St. Augustine’s rich history and architectural ambiance. When I received our promotional audio trailer I was skeptical that we could provide our guests with the quality of entertainment that you had produced in a 90 second sound clip. We were concerned that we would create false expectations in the market by sharing our promotional audio with consumers – by setting the bar too high! Your promotional clip was that good.

My skepticism was replaced by Awe when I listened to the experience for the first time. Your team of Creative Development professionals blew my mind! Wow! Thank you for your ongoing support and commitment to the success of my business.” 

Jeff Tabor, President, SAGPS Tour Adventures

 

“Capital Cruises is focused on raising the bar in tourism by providing exceptional sightseeing experiences in multiple languages simultaneously. We’re bridging the gap between product availability and foreign language market demands while providing better touring experiences for our guests.

AudioConexus gives us another market leading edge that creates new revenue from increased ticket sales while further differentiating our business as a must-see experience in the Nation’s Capital.” 

Kurt Huck, President, Capital Cruises

“Over the last number of years, we had been working on a concept to completely revamp our tour experiences with a dramatically more entertaining and innovative approach to what we do and how we do it. From the start, AudioConexus laid out a project path with critical milestones for various elements from script drafts to sound production to installation on our vessels.

All of the milestones were delivered on time to our satisfaction in a very professional working relationship where our needs were always addressed.  We are now delivering GPS audio tours on our boats which exceed our original project scope with very satisfying results.  The AudioConexus product and their support is providing our sales and marketing staff with the tools they require to reach new markets and attract new customers.”  

Hugh MacKenzie, General Manager, Kingston 1000 Islands Cruises

"Our GPS guided tours focus on the experiences of Bermuda's people, places, and events that played a vital role in defining ourselves, our culture, and our history in fun and entertaining ways. Visitors now have the opportunity to step back into history where they'll discover many things that span four centuries of time, from the British flagship Sea Venture which crashed on our shores on her way from England to Virginia to Mark Twain, the famous American author of The Adventures of Huckleberry Finn, who was one of our island's first and most dedicated tourists.

I'm thrilled to be able to offer visitors to Bermuda engaging, educational, high-quality tourism entertainment that connects visitors to our historic sites, galleries, museums and local artisans." 

Walter Stevens, Managing Director, Bermuda Walking Tours 



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